After Survey Monkey's announcement that it is closing down Precision Polling, the telephone surveying arm of its operation, many companies will have found that they are no longer able to collate valuable customer and employee feedback.
If you are one such company, please do not hesitate to contact us at firstname.lastname@example.org. We have been helping companies gain vital information about the service they deliver for over a decade.
We are experts at helping organisations measure customer satisfaction and employee engagement. Contact centres in all sectors benefit from our market leading Voice of the Customer automated surveys. Opinion-8 surveys can be conducted via the telephone, or by SMS or using the web. As a hosted solution, it is vendor agnostic, easy to implement and requires no costly integration with existing telephony systems. Survey data can be accessed through a secure web portal giving organisations real-time access to customer feedback and agent performance information.
We will be happy to discuss your requirements with you and can turnaround your survey really quickly ensuring that your feedback project gets back off the ground in no time.